---
title: "\"LowLevelFatalError\" Crash (Psychonauts 2)"
date: 2024-02-22T06:38:00-08:00
author: Peter Silk
canonical_url: "https://www.doublefine.com/games/support/lowlevelfatalerror-psychonauts-2-2"
section: Support Articles
---
# "LowLevelFatalError" Crash (Psychonauts 2)

 Common Issue

## Issue:

*I'm getting a crash with a "LowLevelFatalError" when launching or intermittently while playing the game*

## Solution:

The most usual reason for this error is that the game does not meet minimum requirements. Psychonauts 2 requires a dedicated graphics card, integrated graphics chips such as those found on some Laptops (e.g. Intel Iris) may struggle to run the game. For more details about the game's requirements, please see the [System Requirements](https://www.doublefine.com/games/support/psychonauts-2/system-requirements?platform=all) page.

If you are receiving a "LowLevelFatalError" error message, and you meet the game's minimum hardware requirements, then try launching the game in DX11 mode.

### On Steam

1. Right-click **Psychonauts 2** in the Steam client and enter the **Properties** menu.
2. In the **General** section, enter the following text in the **Launch options**:   
    `-DX11`

### On XBox App/Game Pass:

In the Xbox App, right click the game and click "Manage"

1. Go to the **Files** tab and **Browse** button.
2. Navigate to `Psychonauts 2\Content\Psychonauts2\Binaries\WinGDK`
3. Right click on `Psychonauts2-WinGDK-Shipping.exe`
4. Click **Show more options** and then **Create shortcut**
5. Right click the shortcut and then **Properties**
6. In **Target**, add " `-dx11"` to the end (without quotes), after `Shipping.exe` (the space before the dash is important)
7. That's it! You can move that shortcut to somewhere easier to find, or right click it and "Pin to Start"

### DRM-free build:

1. Create a shortcut link to **Psychonauts 2**.
2. Right click the link, and enter the **Properties** menu
3. In the **Target** section, enter "`-DX11`" at the end. It should look something like this.  
    `...DRMFree\Psychonauts2.exe -DX11`  
    You can move that shortcut to somewhere easier to find, or right click it and **Pin to Start**.