Known Issue (Bisque Update 2.0.0): Black screen followed by disconnection on PS5 (Kiln)

PlayStation

If you're having this issue, first of all, sorry for the issue. We're investigating it right now and will issue an update as soon as we can. Until then, the following approaches may help:

1) Try again - we have seen that with repeat attempts players should be able to get into a match. Sorry for the inconvenience.

2) Disable Cross Play in the game's options - this may help alleviate this issue, but may also mean that match making takes longer or is more likely to result in matches with bots.

If you are experiencing this issue, please reach out to support@doublefine.com and tell us about your internet connection, how your PS5 connects to the internet, and a brief description of what you see, as this might help us get to the solution faster. Thanks for your patience!